What is included when I subscribe to the monthly Live Online Drum Lessons for $19.99/ month?
You will have access to all of the Live Online Lessons that we broadcast, all times and all levels. You will have access to the "Archives" folder which holds the past 8 weeks worth of Live Lessons so that you can go back and watch a lesson that you missed or re-watch lessons. Each Live Lesson day topic includes sheet music and MP3 samples (as long as the topic permits these). During the Live Lesson broadcasts, there is a Q & A session at the end of each broadcast so you have the chance to ask Mike your drumming questions. You have the option to create a profile in our site and have the access to connect with hundreds of drummers from all over the world.
Most recently added to our site for Live Lesson subscribers is the Student Review feature and the Gear Exchange Page. If you choose, you can upload a video of yourself working on something that you need help with and Mike can review your video and assist you with what you are working on in that video. The Student Reviews are done Live on Tuesdays as long as there are at least 3 new videos to review. You also have access to the Gear Exchange Page which you can post your drum gear for sale where other Live Lesson subscribers can view and contact you if they are interested in purchasing any of your drum gear.
Am I locked into a term for the Live Lessons when I subscribe?
No, our subscription is month to month and you can cancel at any time. To cancel your subscription and the subsequent subscription billing, you need to email us at firstname.lastname@example.org to have your account canceled, otherwise the monthly billing will continue. There will be no refunds for those who are not using their subscription but did not request a cancelation.
Can I get a refund or pro-rated refund for an unused portion of my subscription that I paid for?
We apologize but there are no refunds for unused subscription access. If you continue to pay for the monthly subscription with us then we assume you are using it. If you can not use it or would no longer like to subscribe then we will be happy to assist you in canceling your subscription so that no further payments are made to us. To do so, please email Amber at email@example.com and request that your subscription be canceled. You will always get a response so please make sure she can email you back if she needs additional information from you.