FAQ / Help
What is included when I subscribe to the monthly Live Online Drum Lessons for $19.99/ month? What do I get additional with the All Access account for $29.99/month?
You will have access to all of the Live Online Lessons that we broadcast, all times and all levels. You will have access to the "Archives" which begins at lesson #1117. Each Live Lesson day topic includes sheet music and MP3 samples (as long as the topic permits these). During the Live Lesson broadcasts, there is a Q & A session at the end of each broadcast so you have the chance to ask Mike your drumming questions. You have the option to join our secret Facebook page just for paying subscribers! Students share their drumming struggles and successes with the group so we can all support each other! The All Access account has everything the live lesson account has plus access to all courses and videos in the store!
When you subscribe to the Live Online Lessons, you get access to all levels, Beginner, Intermediate and Advanced so you do not need to choose the level during the sign up process. If you go to the Live Lesson "Schedule" from the top menu in our site, you can read a bit about the levels.
When I subscribe to the Live Lessons, do I have to go into my account to make the payment each month or is this automatic?
The monthly payment is automatic. The payment will pull every 30 days from the date you signed up and it will pull from the original payment method you used to signup with.
I'm a Live Lesson subscriber and realized I am missing a PDF/MP3 from a lesson that is no longer in the archives, what do I do?
Unfortunately we will not be able to send the missing file(s) to you. The best way to approach the PDF's and MP3's from our live lessons is to download them, save them and print the PDF before they leave the archives so that you'll always have them to reference back to. BUT a new added feature, you can now save archived videos and their PDF/MP3's to your own account so that you won't loose it!
Please send an email to Amber at email@example.com and she can cancel your subscription for you. Make sure to include the email address that you use in your account to pay for your subscription.
No, our subscription is month to month and you can cancel at any time. To cancel your subscription and the subsequent subscription billing, you need to email us at firstname.lastname@example.org to have your account canceled, otherwise the monthly billing will continue. There will be no refunds for those who are not using their subscription but did not request a cancelation.
Yes! You can watch the lessons live or the archives from your phone or tablet device as long as you have a good internet signal. You can watch the lessons on the go or while you are traveling so that you won't feel like you are missing the lessons while out of town!
If I subscribe to the Live Lessons but decide it's not for me, can I cancel the subscription and get a refund?
To cancel the subscription, please email Amber at email@example.com. If it's the 1st month then you can get a refund for the unused portion of the month. If it's not within the 1st month then the subscription can be cancelled and access allowed till your payment has run out but no refund will be given.
We apologize but there are no refunds for unused subscription access. If you continue to pay for the monthly subscription with us then we assume you are using it. If you can not use it or would no longer like to subscribe then we will be happy to assist you in canceling your subscription so that no further payments are made to us. To do so, please email Amber at firstname.lastname@example.org and request that your subscription be canceled. You will always get a response so please make sure she can email you back if she needs additional information from you.
Individual Video Lessons (lesson library)
When I purchase the video drum lesson or a course from your store, what do I actually get and how do I get it?
When you buy a video lesson or course from our site the video(s) will be automatically added to your account once the order has been completed. Simply login to your account on mikeslessons.com, click on "My Account" then click on "My Courses" or " My Lessons" (for individual videos). From there you you can go thru the purchased videos and/or courses which can be watched on any mobile device from your account on our website.
Drum Clinics & Camps
Mike will go anywhere for clinics so there needs to be a store or drum shop that has interest in paying for Mike to get there to host a clinic. If your local store/drum shop has expressed interest, please have the store/drum shop email Amber at email@example.com.
You can simply click on "Drum Camps" on our top menu and that should answer all of your camp questions. If you have more questions about camp, feel free to email Amber at firstname.lastname@example.org and she s happy to assist you!
The books are available to order thru lulu.com. You can order physical copies to ship to you or you can buy downloadable versions. Here are the links to both versions of both books: Physical copy: http://www.lulu.com/shop/mike-johnston/linear-drumming/paperback/product-20289584.html Downloadable version: http://www.lulu.com/shop/mike-johnston/linear-drumming/ebook/product-20289607.html Physical copy: http://www.lulu.com/shop/mike-johnston/groove-freedom/paperback/product-21621868.html Downloadable version: http://www.lulu.com/shop/mike-johnston/groove-freedom-downloadable-version/ebook/product-21621845.html